Configure Suggestions

Manage quick-reply chips shown to customers

12

Total

7

High Priority

2

Medium

3

Low

Account

2
Reset my password
high

I need help resetting my password. Can you guide me through the process?

Cancel subscription
low

I'd like to inquire about canceling my subscription.

Billing

3
Billing inquiry
high

I have a question about my recent billing statement.

Upgrade my plan
medium

I'd like to learn about upgrading my current subscription plan.

Request a refund
high

I'd like to request a refund for my recent order.

Technical

2
Report a bug
high

I've encountered a bug and would like to report it to your team.

Integration help
medium

I need assistance setting up an integration with a third-party service.

Order

2
Where is my order?
high

I'd like to check the status of my order and expected delivery time.

Request receipt
low

Can you send me a receipt for my recent order?

Delivery

2
Missing items
high

My order arrived but some items are missing from the delivery.

Quality issue
high

I have a quality concern with items I received in my order.

General

1
Feature request
low

I have a feature suggestion I'd like to share with your team.

Live Preview

This is how suggestion chips will appear to customers in the chat.

How can we help you today?

Account
Reset my passwordCancel subscription
Billing
Billing inquiryUpgrade my planRequest a refund
Technical
Report a bugIntegration help
Order
Where is my order?Request receipt
Delivery
Missing itemsQuality issue
General
Feature request